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Adoption mailbox service

Delays due to Covid-19

Due to the team working from home, processing hard copies of items may be delayed, please be patient with the Letterbox Team.

Please do not contact the team unless at least three months have passed since your letter was due. We apologise for these delays and are working hard to process these as quickly as possible.

We do not acknowledge receipt of letters, but please rest assured that you would be made aware if there was any problem with your letter being forwarded. 

Adoption mailbox service

Our adoption mailbox service is a confidential and secure way of exchanging information between the birth and adoptive family.

The service offers:

  • Opening and checking of correspondence to identify support needs and ensure confidentiality
  • Support in writing letters
  • Mediation with all parties to ensure that what is agreed meets the child's needs
  • Reviews of mailbox agreements
  • Setting up new agreements when appropriate
  • Support and advice around social networking issues

Contact Information:

Adoption Mailbox Service
Adoption Lancashire & Blackpool
County Hall
PO Box 1337

Telephone 01772 538 158 Monday to Friday 9am to 5pm